Principal COVID-19 Communication

See below from Principal

COVID-19 and our insurance solutions

As we’re monitoring the COVID-19 impact, we’re making adjustments that allow us to continue to serve customers while protecting the health and safety of our employees and their families.

Part of a bigger solution
Here in the U.S., we’ve restricted certain travel, enhanced cleaning, cancelled events, limited face-to-face activity, increased our remote workforce, and more—doing what we can to put distance between people and prevent the spread of the virus. And we know you’re doing the same.

Information for you, and your customers
We’ve also looked at our U.S. Insurance Solutions business to determine how we can make policy adjustments, clarify common questions, and use e-services. Our goal is to help you serve your clients in this time of uncertainty.

We’ve outlined what’s changed and offered quick reminders about doing business online. This is where you can continue to find the latest updates on group benefits, individual life insurance, and individual disability insurance solutions.


Details you should know. ›




Use this resource with plan sponsors, employees, policy holders—and any consumer who places their trust in our insurance solutions. We’ll update this page as needed to address common questions and offer support.


Information for consumers. ›

And check for the latest COVID-19 market insights and more.

Many thanks to our entire network
We appreciate your flexibility and understanding during these truly unprecedented times. We know this is challenging, both personally and professionally.

As you have questions, contact your representative. We’re here and ready to help, in any way we can.