Careers

We are looking for a part-time Broker Account Manager for our Hauppauge, NY office. This is an administrative position with good growth potential as you will be part of the dedicated in office support for a well-established Sales Representative.

Over time you will be expected to manage a high-volume workload within a deadline-driven environment. Issues will include:

• New Case installation
• Enrollment, Termination and Member ID issues
• Billing & Claim Problems
• Commissions Questions

Responsibilities

• Review new case paperwork for missing information prior to submitting to carriers
• Serve as front line support for all broker questions and issues
• Resolve claim and billing issues
• Assist with the submission of individual and group applications
• Process enrollment, termination, and change requests with insurance carriers
• General problem solving of broker issues as the arise
• Working in the office is required

Qualifications

• Prior experience in the employee benefits or health insurance field
• Very Familiar with the small group market (under 100 lives)
• Excellent verbal/written and organizational skills
• Detail oriented and ability to reprioritize with minimal supervision
• Computer Proficiency – Especially in Word, Excel and PowerPoint
• Bachelor’s Degree and/or equivalent related experience
• NY State Health, Life & Accident License preferred

We are seeking a part time Administrative Coordinator to set up new customer accounts and policies, process applications and requests; direct requests and unresolved issues to the designated resource.

Responsibilities

• Prepare, compile and sort documents for data entry
• Organize workflow to meet deadlines
• Check source documents for accuracy, verify data and request correct data where necessary and obtain further information for incomplete documents.
• Enter and record data from electronic and hard copy source materials into prescribed computer database, files and forms, scan documents into document management systems.
• Review exception reports to ensure data has been entered correctly.
• Communicate and coordinate with internal departments.
• Comply with data integrity and security policies.
• Working in office is required.

Qualifications

Data Entry Skills, Typing, Confidentiality, Attention to Detail, Thoroughness, Independence, Documentation Skills, Problem Solving, Analyzing Information, Dependability, Results Driven. The right candidate must have strong knowledge of Microsoft Excel and CRM systems. Insurance industry knowledge is a plus, but not required. BenefitPoint familiarity also a plus, but not required.

We are looking for an experienced Employee Benefits Account Manager for our Clark, NJ office.  As an Account Manager, you will be responsible for effectively managing broker relationships, evaluating renewals to determine the appropriateness of rates and rate components, analyzing carrier claims and utilization reports (where available) and reporting findings back to brokers.  You will also be preparing, negotiating and substantiating annual renewals.  Working with our marketing department to create benefit overviews, answer benefits questions, handle service issues, benchmarking, HRIS support and implementation, reviewing contracts and Summary Plan Descriptions, and conducting enrollment meetings.

Responsibilities

• Market renewals for all Health and Ancillary lines of coverage; review carrier proposals for accuracy
• Spreadsheet carrier proposals for presentation to broker/client
• Create finalized broker/employer presentations
• Handle general service issues – claim, billing, commissions, enrollment, etc.
• Review claims reports and substantiate renewals
• Conduct employee enrollment meetings
• 5500 and other related compliance filings
• Assist with employee communications materials
• Working in the office is required

Qualifications

• 5 + years’ experience in employee benefits or health insurance field is required
• Excellent verbal/written and organizational skills
• Proficiency in Word, Excel, and PowerPoint
• Familiar with PPACA, ERISA, COBRA, FMLA, Cafeteria Plans
• NJ Health, Life & Accident License preferred
• Bachelor’s Degree and/or equivalent related experience