Oscar COVID-19 Broker Resources
Posted on March 31, 2020
See below from Oscar
We understand that brokers are often the first call clients make when they have questions about their health and health coverage. We want to share some helpful information and tips to help you support your clients and keep your business going during this unprecedented time.
What Oscar is doing for our members
- Waiving cost-sharing for all COVID-19 testing, including both the cost of the test and the visit to have the test administered.
- Launched an end-to-end member experience including an at-home risk assessment survey, integration with Doctor on Call, and testing center locator (if testing is recommended).
- Waiving early refill limits on most prescription drugs at all in-network pharmacies. Plus, we offer free home delivery through CVS nationwide and free same-day delivery through Capsule in New York City and Houston. Learn more with our COVID-19 prescription FAQ.
- Accepting credit cards for premium payments through April 30.
Practice social distancing with both colleagues and clients
- For those of you working from home, here are some helpful tips for staying productive.
- Conduct your business via video conference. Here are some popular solutions, both paid and free.
- For business owners, check out the CDC’s Guidance for Businesses and Employers.
As a reminder, all Oscar enrollments can be completed online through your Oscar Broker account at business.hioscar.com
Take care of yourself
- Stay positive. Taking breaks from the news and social media may help with this.
- Keep up your physical health. Most states’ stay-at-home orders allow you to go outside for physical exercise—as long as you keep at least 6 feet of distance from others. Check your state and local government websites for more information.
- Take advantage of the extra time at home. Pick up a new healthy habit like meditation, catch up on reading, get extra sleep, learn a new skill—the possibilities are endless.
We are here for you, your family, and your clients during this difficult time. Visit our COVID-19 resource center at hioscar.com/covid19 for the latest updates and helpful FAQs. If you have any questions, you can contact Broker Support at 1-855-672-2713 or firstname.lastname@example.org. Oscar Broker Support is available Monday through Friday from 9:00 AM – 8:00 PM EST.