Broker Account Manager (Hybrid to In-House) — Chicago, Illinois

Posted on August 5, 2025

We are looking for an experienced Broker Account Manager for our Chicago, Illinois location. This position will be hybrid to start, but builds to 5 days per week in-office. As an Account Manager, you will be responsible for effectively managing broker relationships, evaluating renewals to determine appropriateness of rates and rate components, analyzing carrier claims and utilization reports (where available), and reporting findings back to brokers. You will also be preparing, negotiating, and substantiating annual renewals. Working with our marketing department to create benefit overviews, answer benefits questions, handle service issues, benchmarking, HRIS support and implementation, reviewing contracts and Summary Plan Descriptions, and conducting enrollment meetings.