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We are looking for a full-time IT Support Specialist to join our Hauppauge, NY location. The main responsibility of this role will be to provide end user IT support to the Hauppauge location as well as two remote offices (NJ & NYC).

Responsibilities

• Provide day to day technical support to internal users of our systems; troubleshoot user problems and determine appropriate path for solution; level 1 and 2 IT support.
• Installing/Troubleshooting all desktop hardware and software issues (Microsoft Office, CRM, Windows, Azure Virtual Desktop, internet connectivity, etc.)
• Oversee all printers & scanners
• Setup new users (Active Directory)
• Email Management (Exchange)
• Remote Conferencing administration and training (Teams, Zoom, etc.)
• Telephone System Administration (Cisco)
• Access Control System
• Various adhoc projects as assigned

Qualifications

• A+/other industry certification preferred.
• Excellent verbal/written communication skills
• Excellent organizational skills
• Ability to communicate (verbal and written) with tech and non-tech team members equally, familiar with supporting users in an office environment.
• Familiar with networking concepts
• Detail oriented and ability to prioritize and reprioritize with minimal supervision.
• Excellent problem solving and critical thinking skills. Fast learner with excellent documentation and organization habits
• Bachelor’s degree in computer science or other relevant study
• Ability to work in office 5 days

Compensation
$50,000-$65,000 based on experience

We are looking for a full-time Sales Operations Manager in our Employee Benefits Sales Division at our corporate headquarters located in Hauppauge, New York.

Responsibilities

• Oversee the sales funnel, tracking, analyzing, and recommending improvements.
• Assist with preparation for internal and external sales meetings including presentations and content development (Employee Benefits related).
• Manage carrier contact availability and coverage notifications.
• Serve as a liaison between senior management and IT department providing senior management with updates on key business and sales related IT initiatives.
•  Serve as a liaison between senior management and sales teams.
• Help review new partnership opportunities in the benefit technology space and other potential products to enhance our portfolio of broker and client resources.
• Assist in the process of recruiting, hiring, and training sales representatives.
• Identify customers and sales opportunities by analyzing sales data and consumer trends.
• Generate accurate, timely, and properly formatted system reports and provide recommendations to improve the report dashboard experience.
• Provide oversight of the 3-person Benefits Administration Department and the 4-person Benefits Enrollment Unit.
• Gather market level intelligence to help expand our footprint to new areas across the US.
• Assist with matters pertaining to the ownership of our building (225 Wireless) such as rental issues, dealing with vendors for repairs, and meeting with vendors for building construction projects.
• Work with leadership to provide data-driven input on future organizational goals.
• Other ad-hoc projects as assigned.

Qualifications

• Excellent computer skills – Excel, Word, PowerPoint in particular.
• Very detail oriented and the ability to ensure processes are executed.
• Ability to read and understand reports.
• Fast learner with excellent documentation and organizational habits.
• Excellent communications and people skills – both written and verbal.
• Ability to work in a faced paced, high volume environment.
• Ability to prioritize and reprioritize projects with minimal supervision.
• Excellent problem solving and critical thinking skills.
• Familiar with insurance/brokerage industry practices and concepts a plus.
• Excellent verbal/written and organizational skills.
• Bachelor’s degree
• On-site M-F 9am-5pm

Compensation

$75,000 – $100,000 Annually

We are seeking a part time Administrative Coordinator to process applications and requests, direct requests and unresolved issues to the designated resource. This position will serve as an overall support person on a very active sales team. Hours would be flexible during the 9-5 business day but must be available to work in office.

Responsibilities

• Prepare, compile, and sort documents for data entry
• Organize workflow to meet deadlines
• Check source documents for accuracy, verify data and request correct data where necessary, and obtain further information for incomplete documents.
• Enter and record data from electronic and hard copy source materials into prescribed computer database, files and forms, scan documents into document management systems.
• Review exception reports to ensure data has been entered correctly.
• Communicate and coordinate with internal departments and external customers.
• Comply with data integrity and security policies.
• Working in office is required.

Qualifications

Data Entry Skills, Typing, Confidentiality, Attention to Detail, Thoroughness, Independence, Documentation Skills, Problem Solving, Analyzing Information, Dependability, Results Driven. The right candidate must have strong knowledge of Microsoft Excel and CRM systems. Insurance industry knowledge is a plus, but not required. BenefitPoint familiarity also a plus, but not required.

Compensation

$20.00-$25.00/hour

A prominent tri-state General Agency is seeking an individual to join their office as a full-time Underwriting Specialist.

Candidate must be familiar with the employee benefits industry and the RFP process in particular. The position will consist of marketing both medical and ancillary lines with major insurance carriers. You will interface with carriers and clients to gather the appropriate information from employers and then help develop cost analysis presentations. For those with less experience, further training will be provided. Experience with PEO’s would be a plus. Candidates must have excellent written communication skills, as well as be detail oriented, organized, and willing to learn.

Compensation includes a base salary and the potential for bonus.

Responsibilities

• Gather census, claims, and plan information from current clients
• Construct precise & comprehensive presentations for clients utilizing Excel and other platforms
• Organize and submit requests to insurance carriers
• Manage RFP process including all follows up questions and timelines
• Build relationships with carrier sales representatives
• Gain familiarity with PPACA and common industry terms and practices

Qualifications

• Further training will be provided, but some employee benefits or related experience is required
• Excellent verbal/written and organizational skills
• Detail oriented and ability to reprioritize with minimal supervision
• Computer Proficiency – Especially in Word, Excel, and PowerPoint
• NY State Health, Life & Accident License preferred
• Bachelor’s Degree and/or equivalent related experience

Compensation

$50,000-$65,000 / Annually

We are seeking an experienced Benefits Professional (carrier, broker, or GA) to join our team as a Broker Account Manager at Hauppauge, NY office.

Responsibilities

• Focus will be on Employee Benefits Account Management, but will have some selling opportunities, however sales are not a requirement of the position
• Conduct enrollment meetings, employee education sessions, and client renewal presentations
• Produce client ready RFP’s
• Resolve claim and billing issues
• Assist with the submission of individual and group applications
• Process enrollment, termination, and change requests with insurance carriers
• General problem solving of broker issues as the arise
• Working in the office is required

Qualifications

• Minimum 3+ years prior experience in the employee benefits or health insurance field
• Proficient in all aspects of employee benefit compliance (ERISA, ACA, etc)
• Very Familiar with the large group market (over 100 lives) and small group market (under 100 lives)
• Excellent verbal/written and organizational skills
• Works well in a face-paced, high volume environment
• Detail oriented and highly organized with ability to reprioritize with minimal supervision
• Excellent problem-solving skills
• Computer Proficiency, especially in Word, Excel, and PowerPoint
• High degree of comfort with Excel including (formulas/pivot tables/macros/etc.)
• Bachelor’s Degree and/or equivalent related experience
• NY State Health, Life & Accident License preferred

Compensation

$75,000-$150,000 Annually PLUS Commission