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Available Positions

Senior Broker Account Manager (In-House Required) — Clark, New Jersey

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Job Description

We are seeking an experienced Benefits Professional (carrier, broker, or GA) to join our team as a Broker Account Manager at our Clark, New Jersey office.

Responsibilities

  • Large Group
    • Case installations and onboarding, claims, troubleshooting, and daily service tasks
    • Renewal management – tracking renewals, helping with RFP’s, compiling data for underwriting team for their spreadsheets and presentations, proof checking benefit guides, communicating with broker partner

Qualifications

  • Minimum 4+ years prior experience in the employee benefits or health insurance field
  • Proficient in all aspects of employee benefit compliance (ERISA, ACA, etc.)
  • Very Familiar with the large group market (over 100 lives)
  • Excellent verbal/written and organizational skills
  • Works well in a face-paced, high volume environment
  • Detail oriented and highly organized with ability to reprioritize with minimal supervision
  • Excellent problem-solving skills
  • Computer Proficiency, especially in Word, Excel, and PowerPoint
  • High degree of comfort with Excel including (formulas/pivot tables/macros/etc.)
  • Bachelor’s Degree and/or equivalent related experience
  • NY State Health, Life & Accident License preferred

Salary Range
$80,000-$120,000

Account Executive (In-House Required) — Hauppauge New, York

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Job Description

We are seeking an experienced Benefits Professional (carrier, broker, or GA) to join our team as an Account Executive at Hauppauge, NY office (exact home office location is open for discussion).

Responsibilities

  • Focus will be on Employee Benefits Account Management
  • Assist Sales Exec with existing business and writing new business
  • Conduct enrollment meetings, employee education sessions, and client renewal presentations.
  • Produce client ready RFP’s
  • Resolve claim and billing issues
  • Assist with the submission of individual and group applications
  • Process enrollment, termination, and change requests with insurance carriers
  • General problem solving of broker issues as they arise.
  • Managing and Mentoring Account Managers as needed
  • Working in the office is required

Qualifications

  • Minimum 3+ years prior experience in the employee benefits or health insurance field
  • Proficient in all aspects of employee benefit compliance (ERISA, ACA, etc)
  • Very Familiar with the large group market (over 100 lives) and small group market (under 100 lives)
  • Excellent verbal/written and organizational skills
  • Works well in a face-paced, high-volume environment
  • Detail oriented and highly organized with ability to reprioritize with minimal supervision
  • Excellent problem-solving skills
  • Computer Proficiency, especially in Word, Excel, and PowerPoint
  • High degree of comfort with Excel including (formulas/pivot tables/macros/etc.)
  • Bachelor’s Degree and/or equivalent related experience
  • NY State Health, Life & Accident License preferred

Compensation
$150,000 – $175,000 / annually WITH Commission

IT Support Specialist (In-House Required) — Hauppauge, New York

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Job Description

We are looking for a full-time IT Support Specialist to join our Hauppauge, NY location. The main responsibility of this role will be to provide end user IT support to the Hauppauge location as well as two remote offices (NJ & NYC).

Responsibilities

  • Provide day to day technical support to internal users of our systems; troubleshoot user problems and determine appropriate path for solution; level 1 and 2 IT support.
  • Installing/Troubleshooting all desktop hardware and software issues (Microsoft Office, CRM, Windows, Azure Virtual Desktop, internet connectivity, etc.)
  • Oversee all printers & scanners
  • Setup new users (Active Directory)
  • Email Management (Exchange)
  • Remote Conferencing administration and training (Teams, Zoom, etc.)
  • Telephone System Administration (Cisco)
  • Access Control System
  • Various adhoc projects as assigned

Qualifications

  • A+/other industry certification preferred.
  • Excellent verbal/written communication skills
  • Excellent organizational skills
  • Ability to communicate (verbal and written) with tech and non-tech team members equally, familiar with supporting users in an office environment.
  • Familiar with networking concepts
  • Detail oriented and ability to prioritize and reprioritize with minimal supervision.
  • Excellent problem solving and critical thinking skills. Fast learner with excellent documentation and organization habits
  • Bachelor’s degree in computer science or other relevant study
  • Ability to work in office 5 days

Compensation
$50,000-$65,000 based on experience

Administrative Coordinator (In-House Required) — NYC

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Job Description

We are seeking a full-time Administrative Coordinator to process applications and requests, direct requests and unresolved issues to the designated resource. This position will serve as an overall support person on a very active sales team.

Responsibilities

  • Prepare, compile, and sort documents for data entry
  • Organize workflow to meet deadlines
  • Check source documents for accuracy, verify data and request correct data where necessary, and obtain further information for incomplete documents.
  • Enter and record data from electronic and hard copy source materials into prescribed computer database, files and forms, scan documents into document management systems.
  • Review exception reports to ensure data has been entered correctly.
  • Communicate and coordinate with internal departments and external customers.
  • Comply with data integrity and security policies.
  • Working in office is required.

Qualifications

Data Entry Skills, Typing, Confidentiality, Attention to Detail, Thoroughness, Independence, Documentation Skills, Problem Solving, Analyzing Information, Dependability, Results Driven. The right candidate must have strong knowledge of Microsoft Excel and CRM systems. Insurance industry knowledge is a plus, but not required. BenefitPoint familiarity also a plus, but not required.

Compensation

$20.00-$25.00/hour

Intern (In-House Required) — Hauppauge, New York

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Job Description

Professional Group Plans Inc. is seeking Administrative Interns for our Hauppauge, NY office. This is a great program for college students on break who will work with our Operations staff to complete independent projects or provide support in updating data and researching commission payments. You will have the opportunity to learn about the basics of both Health Insurance and the Insurance Broker Industry, as well as building valuable business skills.

Responsibilities

  • Update CRM system with current policy data
  • Review insurance applications and enroll members in carrier systems
  • Review and correct data discrepancies
  • Conduct independent research on policies missing payments and research with internal and external contacts
  • Work with carriers to identify terminated policies
  • Administrative duties as assigned

Qualifications

  • College student workings towards a degree
  • Excellent organizational skills
  • Analytical skills to resolve problems and think creatively
  • Detail oriented
  • Computer Proficiency – Especially in Word, Excel, and PowerPoint

Compensation

$15.00 per hour

About PGP

Built on the principle of treating people the way we would want to be treated and never losing sight of the importance of relationships, Professional Group Plans has grown organically over the last two decades into the largest full service General Agency in the Tri-State Area.

Specializing in employee benefits, we serve over 60,000 employer groups, with well over 600,000 covered lives and sell over $2,800,000,000 in premium per year. As large as we are, we pride ourselves on servicing each and every broker, and their clients, with the same prompt and courteous service.

Our reputation for the way we conduct business, along with our size and scale, has allowed us the opportunity to develop close relationships with all of the major insurance carriers and leading industry vendors. This gives us the unique advantage of dedicated support and resources, which in turn gives our brokers, and their clients, faster turnaround times, exceptional customer service and access to cutting edge products.

Headquartered in Hauppauge, New York, with other locations in Manhattan and New Jersey, we are staffed with nearly 100 employees that continue to provide the exceptional service we are known for throughout the industry.

Our Mission

To passionately deliver value to our broker partners by providing them with the expertise, education, support, and resources they need to effectively service their clients and achieve success.

Our Core Belief

Treat people the way we would want to be treated and never lose sight of the importance of relationships.