TextCare is a 24/7 concierge healthcare service that gives employees and their families instant access to a dedicated care team—just by sending a text.
TextCare couples the efficiency of text with our hand-picked, outstanding clinicians, to offer an inclusive, concierge medicine experience for all employees. In short, TextCare provides the ability to your dedicated care team 24/7, in less than 5 minutes. From there, they can continue to chat or easily go into a virtual visit or call. It’s really that easy. Our patients have used TextCare to get prescriptions, avoid the ER, manage chronic conditions, get referrals and scheduling support for low-cost labs, imaging, and specialists visits. It truly is concierge medicine for all.
How It Works:
- Start with a Text: No apps, no logins—just text to connect within minutes.
- Real Care, Real Time: Get medical advice, prescriptions, mental health support, and more from a consistent care team.
- Avoid Unnecessary Visits: Reduce costly ER and urgent care trips.
- Covers Families Too: Household members are included.
The Results:
- 7x higher engagement than traditional telehealth.
- $1,142 average savings per engaged member annually
- 5-minute average response time
Employees use it. Employees love it.
- 5.05 engaged member visits per year
- 51% eligible employee engagement
- 93% of patients choose text as their preferred communication channel with their clinician
- $1,142 avoided costs per engaged member, per year