To help you stay ahead of Oxford/UnitedHealthcare eligibility audits and avoid delays in group administration, you can proactively monitor which groups are under audit and complete audit requirements directly through the Oxford eServices portal. This provides real-time visibility into audit status and immediate access to current requirements without waiting for monthly update reports.
How to Check Which Groups Are Under Audit
Within the Oxford eServices portal, you can access your Risk Management reports to view:
- Which groups are currently under audit
- Audit status for each group
- Required documentation and next steps
If a Group Is Under Audit
Please complete all required audit steps directly in the portal as soon as possible.
Timely completion is important to:
- Avoid disruption in group administration
- Maintain compliance with Oxford/UHC risk management requirements
- Ensure faster processing and more accurate status updates
Step-by-Step Instructions
Click here for a PDF guide with detailed instructions on:
- How to locate Risk Management reports
- How to identify groups currently under audit
- How to complete audit requirements
- How to monitor audit status at any time
We encourage you to review your reports regularly and address any pending audits promptly.