TouchCare Healthcare Concierge

A better healthcare experience

TouchCare is the premier health advocacy service. Their concierge-style approach saves members time, money, and hassle. They take all member questions off your plate, so you can get back to servicing your clients.

TouchCare Core Advocacy Program takes care of all the things members don’t like or don’t know how to deal with: billing mistakes, finding and coordinating with providers, selecting a health insurance plan, and more. Click on the link below for CoreAdvocacy Flyers.

TouchCare also offers several Premium Services. Click on the links below for TouchCare Premium Services Flyers. 

A healthcare concierge service unlike any other

TouchCare functions as an extension of your current team. They work to bolster your commitment to healthier, happier employees and free you up to focus on strategy and plan design. 

  • Open Enrollment Support
  • Outbound Marketing Strategy
  • Cost Comparison Reports
  • Provider Reviews
  • Evidence-Based Engagement Campaigns
  • Educational Webinars
  • White Glove Service
  • Core Benefit Support
  • Ancillary Benefit Support

 

 

 

 

  • Benefit Refreshers for Members
  • Onsite Meetings
  • Appointment Scheduling
  • Records Transfer
  • Intuitive, Easy to Use App
  • Five Ways to Get in Touch
  • Custom Health Management Programs
  • Bill Review and Negotiation
  • Dedicated Support Team at Employer and Employee Levels

TouchCare Fast Facts

 

20 PERCENT ENGAGEMENT IN YEAR ONE

TouchCare's industry-leading utilization is tied to their strategic, proactive approach. They do not wait for members to reach out.

98 PERCENT RECORD-BREAKING USER SATISFACTION LEVELS

They have recorded the highest satisfaction rates in the industry.

100 PERCENT EMPLOYEE SUPPORT

They get to know the total benefits package, not just healthcare benefits.

100 PERCENT HIPAA COMPLIANT

They keep their data safe. All interactions are kept strictly confidential. 

Over 95 percent of Americans cannot accurately define common healthcare terms like copay, coinsurance, deductible, and out-of-pocket maximum.

Request a Complimentary Consultation

We’d love to hear from you. Our team welcomes the opportunity to work with all brokers looking to enhance, streamline, and grow their benefits business. Simply fill out the form below and an Employee Benefits Consultant will get back to you.