Jr. IT System Administrator – Hauppauge, NY

We are looking for a full-time Jr. IT System Administrator to join our Hauppauge, NY location.  The main responsibility of this role will be to provide end-user IT support to the Hauppauge location as well as two remote offices (NJ & NYC).

Responsibilities

  • Provide day to day technical support to internal users of our systems; troubleshoot user problems and determine the appropriate path for solution; level 1 and 2 IT support.
  • Troubleshoot all desktop hardware and software issues (Microsoft Office, CRM, Windows 7, internet connectivity)
  • Oversee all printers & Scanners
  • Setup new users (Active Directory)
  • Software and Hardware Installation
  • Email Administration (Exchange)
  • Telephone System Administration
  • Access Control System
  • Various projects as assigned
  • Network Connectivity – basic troubleshooting of firewalls, routers, and switches
  • Remote Access
  • Escalate issues as necessary
  • Research and compare new equipment options and costs
  • Business continuity planning – report on server and systems monitoring, backup plans, and utilization.

Qualifications

  • 1 – 5 year’s experience in a technical support role/ Network Administration
  • Knowledge of Windows Server 2008/2012 Administration, MS Exchange, Windows 7 and Microsoft Office
  • Familiar with server virtualization (VMware vSphere)
  • Ability to communicate (verbal and written) with tech and non-tech team members equally; familiar with supporting users in an office environment
  • A+ Certification or equivalent experience
  • Familiar with networking concepts
  • Detail oriented and ability to reprioritize with minimal supervision
  • Excellent problem solving and critical thinking skills. Fast learner with excellent documentation and organizational habits.
  • Excellent verbal/written and organizational skills
  • Bachelor’s degree

Online Application